Why Outlook Breaks Your HTML Emails (And How to Fix It)
You've spent hours designing the perfect email — and it looks stunning in Gmail, Apple Mail, and mobile inboxes. But open it in Outlook, and it’s completely broken. Sound familiar? Outlook is notorious among email developers for its inconsistent rendering, poor CSS support, and unpredictable layout behavior. In this guide, we'll uncover exactly why Outlook breaks HTML emails — and how you can fix it with proven techniques used by professionals at Templyft.
Why Outlook is So Problematic for HTML Emails
Most versions of Outlook (especially Outlook 2007, 2010, 2013, 2016, and 2019) use the Microsoft Word engine to render emails. This engine was designed for documents — not modern web code — so it lacks support for many CSS properties and HTML elements.
Key Problems with Outlook:
- Doesn't support modern CSS (e.g. flexbox, position, float)
- Renders HTML using MS Word, not a browser engine
- Has limited support for padding, margin, and background images
- Ignores or misinterprets media queries and inline styles
- Inconsistent support across desktop and mobile versions
Common Outlook Rendering Issues & Fixes
1.Broken Layouts / Misaligned Columns
Problem: Div-based layouts and CSS grid structures don’t render.
Fix: Use table-based layouts only. Nest
elements for complex grids. Avoid float, position, or flex.
Testing Outlook Rendering the Right Way
You can’t rely on your local browser preview. Use dedicated email testing platforms to see how your emails appear in real Outlook environments:
At Templyft, every email template is tested across all major versions of Outlook before delivery.